– Before You Visit FAQ

Before You Visit FAQ

WE’RE OPEN

Tuesdays – Sundays
9:00 a.m. – 4:00 p.m.

Self-Guided Facility
You are responsible for supervising your children at all times, in the exhibit they are in and on the floor they are on. Children must be accompanied by adults on the elevators.

Special Sunday Programs

Our new expansion is open Tuesday through Sunday from 9 a.m. to 4 p.m. On Sundays, the North (original) side of the Museum is open from 11 a.m. to 4 p.m. It is dedicated for our special community programs between 9 a.m. and 11 a.m.

Masks

Masks are optional for visitors at Imagine Children’s Museum. Families are free to decide whether to mask or not. We ask that these decisions are honored with compassion, respect and kindness, irrespective of your personal beliefs. Anyone who cannot do so will be asked to leave.

Waiver
An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is a very contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and visitors with underlying medical conditions are especially vulnerable. By visiting Imagine Children’s Museum, you acknowledge that you understand and voluntarily assume all risks related to exposure to COVID-19 for all.

What should I expect when I arrive?

Health screen for visitors by signage and verbal confirmation from visitors
Plexi Shields have been added to the Front Desk kiosk
Hand washing or sanitizing is required upon entry
Air scrubbers have been installed

Will I be required to wear a mask?

• As of Saturday, March 12, 2022 masks will be optional for visitors at Imagine Children’s Museum. Families will be free to decide whether to mask or not. We ask that these decisions are honored with compassion, respect and kindness, irrespective of your personal beliefs. Anyone who cannot do so will be asked to leave.

How is the Museum cleaned?

There is a half hour break between sessions to allow for cleaning and sanitizing exhibits
Interactive items in the exhibits are limited per timed session and exchanged between breaks for sanitizing
The Museum is professionally cleaned every evening after closing, including all restrooms

Will there be limits to the number of people in the Museum?

A limited number of visitors will be allowed in the Museum TBD per the Governor’s current phase
There is signage with the occupancy limit in each exhibit area

May I bring food and drink with me?

Food and beverages are allowed only in our 3rd floor multipurpose area, the home of our new Grab & Go eatery! Food and beverages are NOT allowed on the exhibit floors or rooftop play area. For your convenience, water fountains are provided on all floors of the museum.

Is the Staff screened before the Museum opens each day?

Yes, the staff has the same health screening as visitors
All Staff will wear an approved mask
Staff will stay within specified physical distance of other Staff and visitors whenever possible
All Staff will actively wash or sanitize hands regularly
There is a COVID Supervisor on staff at all times

Exhibits

Yes, the newly-expanded museum is now open!
The Tall TImbers Rooftop exhibit is weather dependent.

May I schedule a Birthday Party?

We are accepting requests for an After Hours Birthday Party. Daytime birthday parties have been paused until further notice.

May I schedule an After Hours for my group?

Some After Hours events, such as an After Hours Birthday Party are currently available. Please call 425/258-1006, Ext. 1012 for more information.

If I cancel my reservation due to illness, may I get a refund?

Currently we do not offer refunds

May I use my coupon for reduced admission?

Only clinic coupons can be redeemed at this time

Hours of Operation

Tuesdays – Sundays
9:00 a.m. – 4:00 p.m.

No reservations required!
New main entrance on Hoyt Ave.