– Before You Visit FAQ

Before You Visit FAQ

Mask order currently in effect
Per Governor Inslee: The WA State Secretary of Health’s mask order remains in place even after June 30, 2021: All people, regardless of vaccination status, are still required to wear masks in certain places, such as: K-12 schools, childcare facilities, camps, and other youth settings where children are present or expected to be present.

Reopening Overview
Our plan is based on the recommendations of the Centers for Disease Control (updated 4/5/2021) and Healthy Washington Reopening Guidance for Museums (updated 3/19/2021), and World Health Organizations. Dates may change because of mandates or directives.

Waiver
An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is a very contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and visitors with underlying medical conditions are especially vulnerable. By reserving tickets you acknowledge that you understand and voluntarily assume all risks related to exposure to COVID-19 for all.

Please check back frequently, as we review and revise requirements, updates will be posted on our website.

Do I need a ticket?

Yes, we have an online reservation system, a ticket is needed for everyone in your group
The reservation also includes an Agreement of Conduct & Point of Entry Screening

What should I expect when I arrive?

Health screen for visitors by signage and verbal confirmation from visitors
Plexi Shields have been added to the Front Desk kiosk
Hand washing or sanitizing is required upon entry
Air scrubbers have been installed

Will I be required to wear a mask?

Yes, masks are required for visitors ages 3+, even if vaccinated
IMPORTANT: Mask order currently in effect
Per Governor Inslee: The WA State Secretary of Health’s mask order remains in place even after June 30, 2021: All people, regardless of vaccination status, are still required to wear masks in certain places, such as: K-12 schools, childcare facilities, camps, and other youth settings where children are present or expected to be present
We will provide a disposable mask for you if you do not have one
Masks/face coverings must be cloth or disposable medical masks, fully cover the nose and mouth and worn the duration of your visit both indoors and out
Medical exemptions, mesh masks, gators, bandanas, face shields and masks with vents are not accepted

How long is my session?

Select your date and time. After you've arrived during your assigned admissions window, you can stay and play until the Museum closes.

How is the Museum cleaned?

There is a half hour break between sessions to allow for cleaning and sanitizing exhibits
Interactive items in the exhibits are limited per timed session and exchanged between breaks for sanitizing
The Museum is professionally cleaned every evening after closing, including all restrooms

Will there be limits to the number of people in the Museum?

A limited number of visitors will be allowed in the Museum TBD per the Governor’s current phase
There is signage with the occupancy limit in each exhibit area

May I bring food and drink with me?

No food or beverage is allowed in the Museum at this time

Is the Staff screened before the Museum opens each day?

Yes, the staff has the same health screening as visitors
All Staff will wear an approved mask
Staff will stay within specified physical distance of other Staff and visitors whenever possible
All Staff will actively wash or sanitize hands regularly
There is a COVID Supervisor on staff at all times

Are All Exhibits Open?

The Lodge is currently closed due to expansion construction and will reopen at a later date
Tall Timbers Rooftop Adventure is open but as always is weather dependent

All New Exhibit

You will want to visit the “all new” Imagine Theatre Exhibit

May I schedule a Birthday Party?

Birthday Parties have been paused until further notice

May I schedule an After Hours for my group?

After Hours events are currently paused. This will be evaluated on a continuous basis and will be posted on our website when it becomes available

If I cancel my reservation due to illness, may I get a refund?

Currently we do not offer refunds

May I use my coupon for reduced admission?

Only clinic coupons can be redeemed at this time

Hours of Operation

Now Offering Rolling Ticket Times!!

TICKETS BY RESERVATION ONLY

Select your date and time.
Arrive at Imagine during your assigned admissions window.
You can stay and play until the Museum closes. The last check-in window of the day allows up to 2-hours of playtime.

You can arrive to play beginning at the start of your check-in time and up to 30 minutes following. Please arrive during your scheduled time to guarantee your reservation. Accommodations for early or late check-ins are not guaranteed and will depend on museum capacity.

Advanced reservations are required for Members and Non-Members to visit Museum.

To purchase admissions with a gift card, please call 425/258-1006.

Wednesday, Thursday, Friday and Saturday		Sunday
9:00 a.m. – 4:00 p.m.		11:00 a.m. – 4:00 p.m. 9:00 – 11:00 a.m. (Special Communities)
CLICK HERE FOR TICKETS		CLICK HERE FOR TICKETS