Welcome / Code of Conduct
We welcome all children and their adults, of all abilities, ages, ethnicities, genders, immigration statuses, races, religions, sexual orientations, and socioeconomic statuses. We are committed to ensuring all guests have a positive and safe experience. We expect our staff and guests to act responsibly and be kind and considerate of others as we share this space. In the interest of fostering an inclusive environment, the following rules are intended to help provide a safe, respectful, educational, and welcoming experience for all Museum guests and staff. We reserve the right to deny entry or revoke the membership of anyone who fails to adhere to the following code of conduct.

- All guests must check in at the admissions desk before entering the facility; field trips, special events, and private party attendees will check in at the private group entrance.
- Children under the age of 18 cannot be admitted without an adult. Accompanying adults are responsible for and must always supervise children. Adults must be with a child to visit the Museum. If an adult is without a child, they may join a guided Museum tour led by a staff member or designated volunteer. There may be an admission fee for the tour, and it should be pre-arranged.
- No pets are allowed in the Museum. Service animals are permitted. Under the Americans with Disabilities Act, “comfort,” “therapy,” or “emotional support animals” do not meet the definition of a service animal.
- Eating or drinking is permitted only in clearly designated eating areas.
- The use of alcohol, tobacco, vaporizers, cannabis, or any illegal substance is strictly prohibited. Guests and staff may smoke outside at least 25 feet away from Museum entrances.
- Firearms or weapons of any kind are not allowed in the Museum, except in the case of uniformed law enforcement officials.
- Guests wearing or otherwise displaying obscene messages, symbols/language of hate, or content that is generally inappropriate for a children’s museum will not be allowed. This includes the display of imagery or words that convey violence, weaponry, profanity, racism, nudity, or incite unsafe behaviors. Imagine Children’s Museum reserves the right to determine what imagery, terms, language, etc. fit the criteria above. Examples of prohibited symbols: Nazi swastika; Confederate flag.
- Aggressive and threatening behaviors towards staff or other Museum patrons are not tolerated and will result in removal from the facility. This includes but is not limited to:
a. Threats of harm or physical violence.
b. Derogatory or inappropriate comments or remarks about an individual’s religion, culture, or race.
c. Homophobic, sexist, or other derogatory language remarks.
d. Verbal abuse including offensive, profane, and vulgar language.
e. Unwelcome and/or inappropriate sexual remarks or physical advances. - Tampering with, defacing, damaging, destroying, and/or removing any Museum property, including exhibit components and/or props, is prohibited.
- Guests must follow all verbal and written instructions of Imagine Children’s Museum staff.
- In addition to the rules stated above, Imagine Children’s Museum does not tolerate any activity that threatens Museum operations, disrupts the ability to provide a safe, welcoming, family-oriented environment, or is illegal under city, state, and/or federal law.